In the context of the National Privacy Conference organized by Privacy First and ECP today the Dutch Privacy Awards have been handed out. These Awards offer a podium to organisations that consider privacy as an opportunity to positively distinguish themselves and want privacy-friendly entrepreneurship and innovation to become a benchmark. The winners of the 2019 Dutch Privacy Awards are Startpage.com as well as Privacy Company & SURF. PublicSpaces received the incentive prize.
With Private Search 2.0, Startpage.com allows those who find profiling and targeting on the basis of search queries oppressing, to breathe a little more freely again. The basic promise of Startpage is that its users can question Google Search without having to fear that Google accords a permanent data trail to every single query. Moreover, Startpage.com enables searching through an anonymizing proxy. It therefore meets the needs of anyone who doesn’t want to be confronted with targeted ads on the basis of search queries. Think of people who search for information related to financial, relationship or health problems. And naturally any other person who, by default, wishes to stay clear of foreign companies that trade in personal data (based in Silicon Valley and elsewhere). Startpage.com thus offers people an important and very privacy-friendly opportunity to visit websites without having to worry about unwanted profiling and without being confronted with one’s own search behavior.
Winner: Privacy Designer (Privacy Company and SURF)
Privacy Designer is a Privacy Company and SURF web app which helps SMEs, associations and NGOs to identify privacy risks. The app has been co-financed by the SIDN Fund and can be used free of charge.
The expert panel was deeply impressed by this solution. It’s a practical and innovative app which has a large impact on society because research points out that the target group is often insufficiently aware of the privacy risks to which it is exposed and doesn’t quite know how to deal with such risks appropriately. Another advantage of Privacy Designer is the fact that all data is stored on one’s own device and the use of personal data is kept to a minimum. In short, this entry can potentially improve the privacy of a large group of people in an effective and accessible way.
There is a lot that goes on online that internet users can’t see and are not aware of. Advertising displayed on the basis of search behavior can be a great annoyance. Meanwhile, we become increasingly dependent on online information gathering, navigation and cloud storage. This makes a few dominant commercial companies ever more powerful.
PublicSpaces is a coalition of public broadcasters and cultural organizations that aim to ‘repair’ the internet by restoring it to a community of users. They try to do so by collaborating with a number of relevant parties and by offering alternatives. In particular, the fact that data so easily ends up across different platforms is a thorn in the eye of PublicSpaces. With open source initiatives and the use of IRMA (‘I Reveal my Attributes’, an open source identity platform which won a Dutch Privacy Award last year), the coalition attempts to improve online privacy. The expert panel wholeheartedly encourages PublicSpaces’ mission.
There are four categories in which applicants are awarded:
1. the category of Consumer solutions (business-to-consumer)
2. the category of Business solutions (within a company or business-to-business)
3. the category of Public services (public authority-to-citizen)
4. The incentive prize for a ground breaking technology or person.
From the various entries, the independent expert panel chose the following nominees per category:
|Consumer solutions:||Business solutions:||Public services:|
|Private Search 2.0 (Startpage.com)||
Privacy op Schooltas
Passantentellingen (Municipality of Nijmegen)
|VraagApp||Privacy Designer (Privacy Company and SURF)||Project privacy by design (Dutch Tax Authorities)|
During the Dutch National Privacy Conference the nominees presented their projects to the audience in Award pitches. Thereafter, the Awards were handed out. Click HERE for the entire expert panel report (Dutch pdf), which includes participation criteria and explanatory notes on all the nominees and winners.
National Privacy Conference
The National Privacy Conference is a ECP|Platform for the Information Society and Privacy First initiative. Once a year, this conference brings together Dutch industry, public authorities, the academic community and civil society with the aim to build a privacy-friendly information society. The mission of both the National Privacy Conference and Privacy First is to turn the Netherlands into a guiding nation in the field of privacy and data protection. To this end, privacy by design is key.
These were the speakers during the 2019 National Privacy Conference in successive order:
Aleid Wolfsen (chairman of the Dutch Data Protection Authority)
Sophie in ‘t Veld (Member of the European Parliament)
Tijmen Schep (PrivacyLabel)
Brenno de Winter (IT researcher)
Jeroen Terstegge (Privacy Management Partners).
Expert panel of the Dutch Privacy Awards
The independent expert Award panel consists of privacy experts from different fields:
- Bart van der Sloot, senior researcher at Tilburg University (panel chairman)
- Bas Filippini, founder and chairman of Privacy First
- Paul Korremans, data protection & security professional at Comfort Information Architects (and Privacy First board member)
- Marie-José Bonthuis, IT’s Privacy owner
- Esther Janssen, attorney specialized in information law and fundamental rights, Brandeis Attorneys
- Esther Keymolen, philosopher of technology, TILT, Tilburg University
- Matthijs Koot, senior security specialist, Secura BV
- Marc van Lieshout, senior researcher at TNO and managing director at PI.lab
- Wendeline Sjouwerman, privacy specialist who focuses on local governments and health care.
In order to make sure that the Award process is run objectively, the panel may not judge on any entry of his or her own organization.
Privacy First organizes the Dutch Privacy Awards with the support of the Democracy & Media Foundation and in collaboration with ECP. Would you like to become a partner or sponsor of the Dutch Privacy Awards? Then please contact Privacy First!
Writing a New Year’s Column about the state of affairs concerning the protection of everyone’s privacy weighs me down this year. With the exception of a few bright spots, privacy in the Netherlands and the rest of the world has greatly deteriorated. For a while it seemed that the revelations of Edward Snowden in 2013 about secret services tracking everyone’s online behavior would be a rude wake-up call for the world. It was thought that an increasing number of data breaches and a rising number of governments and companies getting hacked, would make people realize that large amounts of data stored centrally is not the solution. The Arab Spring in 2015 would bring about major change through the unprecedented use of (social) media.
The European Union successfully voted against the exchange of data relating to travel movements, paved the way for the current General Data Protection Regulation and seemed to become the shining alternative example under the guidance of Germany, a country known for its vigilance when it comes to privacy. Unfortunately, things turned out differently. Under the Obama administration, Snowden was shunned as a traitor and other whistleblowers were clamped down on harder than ever before. Julian Assange was forced into exile while murdering people with the use of drones and without any form of trial was implemented on a large scale. Extrajudicial killings with collateral damage... While the discussion was about waterboarding... Discussions on such ‘secondary topics’ have by now become commonplace in politics, and so has the framing and blaming of opponents in the polarized public debate (the focus is usually on the person rather than on the argument itself).
Looking back on 2018, Privacy First identifies a great number of areas where the breakdown of privacy is evident:
Government & privacy
In March, an advisory referendum in the Netherlands was held on the introduction of the so-called Tapping law. Immediately after that, the referendum was abrogated. This happened in a time of unprecedented technological possibilities to organize referendums in various ways in a shared democracy. That’s outrageous. The outcome of the referendum was not taken into account and the Tapping law was introduced just like that. Moreover, it turned out that all along, the Dutch Minister of the Interior had withheld an important report on the functioning of the Dutch General Intelligence and Security Service.
Apparently this was nothing to worry about and occurred without any consequences. The recent report by the Dutch State Commission on the (re)introduction of referendums will likely end up in a drawer, not to be looked at again.
Fear of losing one’s role and the political mood of the day are all too important in a culture in which ‘professional politicians’ are afraid to make mistakes, but which is full of incidents nonetheless. One’s job or profession comes first, representing citizens comes second. Invariably, incidents are put under a magnifying glass in order to push through binding legislation with a broad scope. Without the review of compliance with guiding principles such as necessity, purpose limitation, subsidiarity and proportionality. There is an ever wider gap between government and citizens, who are not trusted but are expected to be fully transparent towards that self-same government. A government that time and again appears to be concealing matters from citizens. A government that is required by law to protect and promote privacy, but is itself still the most prominent privacy-violator.
The medical establishment & privacy
In this area things got really out of hand in 2018. Through various coordinated media offensives, the EU and the member states are trying to make us believe in the advantages of relinquishing our right to physical integrity and our humanity. Sharing biometric data with the United States continues unabatedly. We saw the police calling for compulsory DNA databases, compulsory vaccination programs, the use of smart medicines with microchips and the phasing out of alternative therapies. Furthermore, health insurance companies cautiously started to cover genetic testing and increasingly doing away with medical confidentiality, the Organ Donation Act was introduced and microchips implanted in humans (the cyborg as the highest ideal in Silicon Valley propaganda) became ever more popular.
How long before microchips become compulsory for all citizens? All (domestic) animals in the EU have already preceded us. And then there’s the Electronic Health Record, which was first rejected in the Dutch Senate but has reappeared on the minister’s agenda via a detour. Driven by commercial interests, it is being rammed down the throats of general practitioners while alternatives such as Whitebox are not taken seriously. The influence of Big Pharma through lobbying with government bodies and participating in government working groups is particularly acute. They closely cooperate with a few IT companies to realize their ideal of large and centralized networks and systems. It’s their year-end bonus and growth at the expense of our freedom and well-being.
Media & privacy
Naturally, we cannot overlook ‘fake news’. One of the premises for having privacy is being able to form your own opinion and respect and learn from the opinions of others. Furthermore, independent left and right-wing media are essential in a democratic constitutional State. It's their task to monitor the functioning of elected and unelected representatives in politics and in government. Journalists should be able to penetrate into the capillaries of society in order to produce local, national and global news.
Ever since free news gathering came about, it has been a challenge to obtain news based on facts. It’s not always easy to distinguish a press service, PR and propaganda from one another. In times of rapid technological changes and new opportunities, they should be continuously reviewed according to the principles of journalism. That’s nothing new. What is new, however, is that the European Union and our own Minister for the Interior, Kajsa Ollongren, feel they’re doing the right thing by outsourcing censorship to social media companies that are active on a global scale and have proven to be unreliable.
While Facebook and Google have to defend themselves in court for spreading fake news and censoring accounts, the governments hand over the monitoring task to them. The privacy violators and fake news distributors as the guardians of our privacy and journalism. That’s the world upside down. By so doing, this minister and this government undermine the constitutional State and show disdain for intelligent citizens. It’s time for a structural change in our media system, based on new technologies such as blockchain and the founding of a government media office whose task is to fund all media outlets through citizens’ contributions, taking into account the media’s scope and number of members. So that concerns all media, including the so-called alternative media, which should not be censored.
Finance & privacy
The erosion of one’s privacy increasingly manifests itself at a financial level too. The fact of the matter is, that the tax authorities already know in detail what the spending pattern of all companies and citizens looks like. Thanks to the Tapping Law, they can now pass on this information in real-time to the secret services (the General Intelligence and Security Service is watching along). Furthermore, a well-intended initiative such as PSD2 is being introduced in a wholly improvident and privacy-unfriendly way: basic conditions relating to the ownership of bank details (of citizens, account holders) are devoid of substance. Simple features such as selective sharing of banking details, for example according to the type of payment or time period, are not available. What’s more, payment details of third parties who have not given their consent, are sent along.
In the meantime, the ‘cash = criminal’ campaign goes on relentlessly. The right to cash and anonymous payment disappears, despite even the Dutch Central Bank now warning that the role of cash is crucial to our society. Privacy First has raised its opinion on this topic already in 2016 during a public debate. The latest development in this regard is the further linking of information through Big Data and profiling by debt-collecting agencies and public authorities. Excluding citizens from the electronic monetary system as a new form of punishment instead of letting them pay fines is a not so distant prospect. In this regard, a lot of experimentation is going on in China and there have been calls in Europe to move in the same direction, supposedly in order to fight terrorism. In other words, in the future it will become increasingly difficult to raise your voice and organize against abuse of power by governments and companies: from on high it takes only the press of a button and you may no longer be able to withdraw cash, travel or carry out online activities. In which case you have become an electronic outcast, banished from society.
Public domain & privacy
In 2018, privacy in public space has all but improved. Whereas 20 years ago, the Netherlands was deemed too small to require everyone out on the streets to be able to identify themselves, by now, all governments and municipalities in Europe are developing ‘smart city’ concepts. If you ask what the benefits and use of a smart city are (beyond the permanent supervision of citizens), proponents will say something vague about traffic problems and that the 'killer applications' will become visible only once the network of beacons is in place. In other words, there are absolutely no solid figures which would justify the necessity, subsidiarity and proportionality of smart cities. And that’s not even taking basic civil rights such as privacy into consideration.
Just to give a few examples:
- ANPR legislation applies from 1 January 2019 (all travel movements on public roads will be stored in a centralized police database for four weeks)
- A database consisting of all travel movements and stays of European citizens and toll rates as per 2023
- Emergency chips in every vehicle with a two-way communication feature (better known as spyware) as per 1 January 2019
- Cameras and two-way communication in public space, built into the lampposts among other objects as part of smart city projects
- A decision to introduce additional cameras in public transport as per 2019
- The introduction of Smart Cities and the introduction of unlimited beacons (doesn’t it sound so much better than electronic concentration camp posts?)
- Linking together all traffic centers and control rooms (including those of security companies operating on the private market)
- Citizens are permanently monitored by invisible and unknown eyes.
Private domain & privacy
It’s well known that governments and companies are keen to take a peek in our homes, but the extent to which this was being advanced last year, was outside of all proportion. Let’s start with energy companies, who foist compulsory smart meters on citizens. By way of ‘appointment to install a smart meter’, which you didn’t ask for, it’s almost impossible to stay clear of red tape. After several cancellations on my part and phone calls to energy provider Nuon, they simply continued to push forward. I still don’t have a smart meter and it will stay like that.
Once again Silicon Valley featured prominently in the news in 2018. Unelected dictatorial executives who are no less powerful than many a nation state, promote their utopias as trendy and modern among citizens. Self-driving cars take the autonomy and joy away from citizens (the number of accidents is very small considering the millions of cars on the road each day), while even children can tell that a hybrid approach is the only option. The implementation of smart speakers by these social media companies is downright spooky. By bringing smart toys onto the market, toy manufacturers equally respond to the needs that we all seem to have. We can all too readily guess what these developments will mean for our privacy. The manipulation of facts and images as well as distortion, will starkly increase.
Children & privacy
Children and youths represent the future and nothing of the above bodes well for them. Screen addiction is sharply on the rise and as children are being raised amidst propaganda and fake news, much more attention should go out to forming one’s own opinion and taking responsibility. Centralized pupil monitoring systems are introduced indifferently in the education system, information is exchanged with parents and not having interactive whiteboards and Ipads in the classroom has become unthinkable. The first thing children see every single day, is a screen with Google on it... Big Brother.
Dependence on the internet and social media results in impulsive behaviour among children, exposes them to the madness of the day and affects their historical awareness and ability to discern underlying links. The way of thinking at universities is becoming increasingly one-sided and undesirable views are marginalized. The causes of problems are not examined, books are not read though there is certainly no lack of opinions. It’s all about making your voice heard within the limits of self-censorship that’s in force in order to prevent becoming the odd one out in the group. The same pattern can be identified when it comes to forming opinions in politics, where discussing various issues based on facts seems no longer possible. Not to mention that the opinions of citizens are considered irrelevant by our politicians. Good quality education focused on forming opinions and on creating self-reflective minds instead of a robot-way of thinking, is essential for the development of a healthy democracy.
Are there any positive developments?
It's no easy task to identify any positive developments in the field of privacy. The fact is that the introduction of the GDPR and the corresponding option to impose fines has brought privacy more sharply into focus among companies and citizens than the revelations of Snowden have been able to do. The danger of the GDPR, however, is that it narrows down privacy to data protection and administrative red tape.
Another positive development is the growing number of (as of yet small) initiatives whereby companies and governments consider privacy protection as a business or PR opportunity. This is proved by the number of participants in the 2019 Dutch Privacy Awards. Recurring themes are means of anonymous communication (email, search engines, browsers), possible alternatives to social networks (messaging services like WhatsApp, Facebook, Instagram and Twitter) on the basis of subscriptions, blockchain technology and privacy by design projects by large organizations and companies.
Privacy First has teamed up with a few top quality pro bono attorneys who are prepared to represent us in court. However, judges are reluctant to go off the beaten track and come up with progressive rulings in cases such as those concerning number plate parking, average speed checks, Automatic Number Plate Recognition, the Tapping Law, etc. For years, Privacy First has been suffering from a lack of funding. Many of those who sympathize with us, find the topic of privacy a bit eerie. They support us morally but don’t dare to make a donation. After all, you draw attention to yourself when you’re concerned with issues such as privacy. That’s how bad things have become; fear and self-censorship... two bad counsellors! It’s high time for a government that seriously deals with privacy issues.
Constitutional reform should urgently be placed on the agenda
Privacy First is a great proponent of constitutional reform (see our 2017 New Year’s column about Shared Democracy), based on the principles of the democratic constitutional State and the European Convention on Human Rights (ECHR). Our democracy is only 150 years old and should be adapted to this current day and age. This means that the structure of the EU should be changed. Citizens should take on a central and active role. Government policies should focus on technological developments in order to reinforce democracy and formulate a response to the concentration of power of multinational companies.
Privacy First argues that the establishment of a Ministry of Technology has the highest priority in order to be able to stay up to date with the rapid developments in this field and produce adequate policies accordingly. It should live up to the standards of the ECHR and the Dutch Constitution and avoid becoming a victim of the increasing lobbying efforts in this sector. Moreover, it is time for a Minister of IT & Privacy who stays up to date on all developments and acts with sufficient powers and in accordance with the review of a Constitutional Court.
The protection of citizens’ privacy should be facilitated and there should be privacy-friendly alternatives for current services by technology companies. For 2019, Privacy First has a few tips for ordinary citizens:
- Watch out for and stay away from ‘smart’ initiatives on the basis of Big Data and profiling!
- Keep an eye on the ‘cash = criminal’ campaign. Make at least 50% of your payments anonymously in cash.
- Be cautious when communicating through Google, Apple, Facebook and Microsoft. Look for or develop new platforms based on Quantum AI encryption and use alternative browsers (TOR), networks (VPN) and search engines (Startpage).
- Be careful when it comes to medical data and physical integrity. Use your right for there to be no exchange of medical data as long as initiatives such as Whitebox are not used.
- Be aware of your right to stay anonymous, at home and in public space. Campaign against toll payment, microchips in number plates, ANPR and number plate parking.
- Be aware of your legal rights to bring lawsuits, for example against personalized waste disposal passes, camera surveillance, etc.
- Watch out for ‘smart’ meters, speakers, toys and other objects in the house connected to the internet. Purchase only privacy by design solutions with privacy enhanced technology!
The Netherlands and Europe as guiding nations in the field of privacy, with groundbreaking initiatives and solutions for apparent contradictions concerning privacy and security issues - that’s Privacy First's aim. There’s still a long way to go, however, and we’re being blown off course ever more. That’s due in part because a comprehensive vision on our society and a democracy 3.0 is lacking. So we continue to drift rudderless, ending up in the big manipulation machine of large companies one step at a time. We need many more yellow vests before things change. Privacy First would like to contribute to shaping and promoting a comprehensive, positive vision for the future. A future based on the principles that our society was built on and the need for greater freedom, with all the inevitable restrictions this entails. We will have to do it together. Please support Privacy First actively with a generous donation for your own freedom and that of your children in 2019!
To an open and free society! I wish everyone a lot of privacy in 2019 and beyond!
Bas Filippini, Privacy First chairman
New European PSD2 legislation in force
At the start of 2019, the Payment Service Directive 2 will enter into force in the Netherlands. Under this new European banking law, consumers can share their banking details with parties other than their own bank. This first requires their explicit consent, upon which banks must share all transactional data of the consumer (account holder) with an external party (financial service provider) for a period of 90 days, after which the consumer can renew his consent. The consumer can also withdraw his consent at all times.
PSD2 is a great concern to Privacy First
Privacy First is very worried about PSD2. The law focuses too much on improving competition and innovation while the privacy interest of account holders is overlooked. These are Privacy First’s greatest concerns:
- Consumers are not in a position to limit the amount of banking details. Even in case a financial service provider does not need these details, all data are shared just the same once the account holder has issued his consent.
- The bank details of a consumer include the details of contra accounts. Holders of such accounts are unaware of the fact that their details may be shared and are not in a position to prevent that. As transactional data will be analyzed much more widely with the use of Big Data and data analyses than before the introduction of PSD2, there will be a much greater risk of privacy violations.
- Banking details contain ‘sensitive personal data’ that may only be issued under strict conditions. A subscription payment to a trade union, political party or organization that reveals one’s sexual preferences, should be considered sensitive personal data according to Privacy First. The same applies to transactions with health insurance companies and pharmacists. Currently, there is no way to filter out these data and they are being issued to parties that are not allowed to process them.
During an episode of the Dutch television program Radar that was broadcast on Monday 7 January 2019, Privacy First drew particular attention to these issues.
PSD2 quality label aims for transparency
Privacy First wants consumers to get honest and transparent information on what happens to their data. We advocate not for lengthy privacy statements, but rather for information that fits on a single sheet of paper. This information should not come from the financial industry, but from consumers themselves. After all, they can best decide which information they find valuable when making a choice. During 2018, Privacy First worked on this initiative along with the Volksbank and other partners from the financial sector.
PSD2 opt-out register
Privacy First is surprised that no attention has been paid to the role of ‘sensitive personal details’ in transactional data. Such details may only be shared under strict conditions and therefore have to be filtered out. Equally, consumers who do not want others to share their data with financial service providers should have the opportunity to prevent this. That is why Privacy First would like to see an opt-out register, similar to the do-not-call-me register which has been around in the Netherlands for many years. During the Radar broadcast, Privacy First announced it would bring forward this proposal, hoping to be able to develop it further together with the financial sector and policy makers. The aim is to have a compulsory opt-out register. This will, however, require amending the European PSD2 directive.
 Additional information: it concerns all transactional data. The extent to which these data go back in time varies per bank. See the overview (in Dutch) of the Dutch consumer association: The majority of account holders saves their bank statements for at least five years https://www.consumentenbond.nl/betaalrekening/meerderheid-bewaart-rekeningafschriften-ten-minste-5-jaar.
 Additional information: this is included in Article 9 of the GDPR and in Article 22 of the Dutch GDPR implementation Act. In short, processing sensitive personal data is unlawful, with a few exceptions. See (in Dutch) https://wetten.overheid.nl/BWBR0040940/2018-05-25.
A train passenger has submitted an enforcement request to the Dutch Data Protection Authority, because he argues that Dutch Railways (NS) violates the privacy of train passengers.
In response to three new attempts by Dutch Railways (NS) to violate the privacy of train passengers, NS customer Michiel Jonker has submitted a request for enforcement to the Dutch Data Protection Authority (DPA). It concerns:
- Rejecting the reimbursement of the remaining balance on anonymous public transport chip cards if the holder does not provide his or her name and address data to NS;
- Refusing international train tickets by NS employees at station desks if buyers do not provide their name and address data to NS;
- Charging, since 2 July 2018, additional "service costs" when holders of anonymous public transport chip cards pay in cash for topping up the balance on these cards.
Since July 2014, NS has already launched attacks on the privacy of Dutch train passengers in various ways. It then concerned:
- Discriminating holders of anonymous public transport chip cards in discount hours;
- Requiring de-anonymization of the anonymous public transport chip cards when NS is asked to provide services (for example, reimbursing money in the event of delays);
- Applying two unique card numbers on each anonymous OV chip card, as a result of which the anonymity of these cards is affected.
As a traveler who wants to maintain his privacy, Jonker repeatedly asked the DPA to investigate these violations and to take enforcement measures. Jonker already won several lawsuits against the DPA, which initially refused to even investigate the reports.
The recently adopted General Data Protection Regulation (GDPR) will play an important role in the assessment of the new violations by NS. Another central issue will be the right to pay by cash, which protects privacy.
Jonker: "In all these matters, the question is whether users of Dutch public transport are entitled to a real, effective protection of their privacy. This question is more relevant than ever, when you see how people are treated in situations where privacy is not adequately protected. We don't only think about China with its Social Credit score, or the United States with their "No Fly" lists, but also about European countries where laws have been adopted in recent years that allow the government to spy on travelers who are not even suspected of any punishable or risky behavior. For example France with its permanent state of emergency and the Netherlands with its new Intelligence and Security Act."
In this new case, Jonker is supported by Privacy First and Maatschappij voor Beter OV.
Source: https://www.liberties.eu/en/news/ns-privacy-fight-passenger-privacy/15444, 25 July 2018.
During a Dutch press meeting about the new Payment Service Directive 2 (PSD2), an initiative to launch a privacy quality label for payment services was announced. This quality label should encourage financial service providers and fintech companies to focus on the privacy of consumers.
If you struggle to make ends meet, sooner or later you will get physical complaints, two Utrecht physicians wrote in Dutch newspaper AD/Utrechts Nieuwsblad of 7 March 2018. Those who want to lead a healthy life, will first have to make sure they’re in a healthy financial position. Being in control of your own finances and all related data is a part of that. De Volksbank offers a helping hand in both these areas.
The new European Payment Service Directive 2 (PSD2) paves the way for payment apps of new parties. Banks no longer have the exclusive right to offer payment services. This appears to be good news for consumers. But there is a downside too. Customers who share their data with any such new service provider, should take into account that part of those data are privacy-sensitive. A bank cannot recover such data once in the hands of other financial service providers, so the consumer cannot resort to anyone but himself if he regrets his decisions.
The Dutch Consumers' Association (Consumentenbond) has recently warned that personal data are already being collected on a large scale for commercial reasons. With the introduction of PSD2, this will only increase. Ninety days of access to personal information is sufficient for service providers to create digital profiles that can be traded. De Volksbank does not want to create profiles and is of the opinion that client information should be secure in the hands of the bank: ‘‘That means that we don’t sell information of clients, neither on an individual nor on an aggregated level. We earn our money as a bank, not by selling the data of our clients.'’
De Volksbank considers it to be its role of helping clients deal with their data in a secure and deliberate way in an environment that has changed. By providing information (free is never really free), but also by encouraging clients to take additional measures:
- When it comes to taking deliberate decisions on sharing data, clients should increase their self-awareness by operating a Main Switch. The default setting of the Main Switch should be ‘off’. Before a client is able to authorize the bank to share his data with third parties, he should first flick the Main Switch. The client should then authorize the sharing of data for each party. In so doing, he can stop sharing his data with any party at any moment. Alternatively, he can flick the Main Switch, blocking the access to his data of all parties in a single instant.
- In cooperation with De Volksbank, several other banks, KPMG and fintech companies, Privacy First is developing a PSD2 quality label. This should answer the call of the Central Bank of the Netherlands (DNB), which ascertained that as of yet there is no such quality label, while there is the need to have one. As far as we know, the Netherlands is the first country to be working on this issue. Thanks to the PSD2 quality label, consumers should at once be able to tell which parties they can or cannot entrust their data to. De Volksbank is working hard on further developing the quality label in order for it to be ready as soon as the Payment Service Directive 2 has been transposed into Dutch legislation.
The Privacy First Foundation supports the PSD2 privacy quality label. Privacy First would like it to become an international label which is recognized and supported by banks, fintech companies, financial service providers, regulators and consumer organizations.
PSD2 offers advantages, but also puts people’s privacy at risk. People are more than just consumers. Privacy First doubts whether the measures laid down in PSD2 to protect the data and therewith the privacy of people, will be sufficient. For the protection of personal data, PSD2 relies heavily on the new General Data Protection Regulation (GDPR). This regulation has not yet come into force and we don’t know which effects PSD2 will have in practice and what the monitoring of it will look like. Many organizations are not yet ready to comply with all of the GDPR requirements. However, they will not hold off providing their services. In turn, regulators are not yet ready to enforce all aspects of the GDPR. Introducing PSD2 is like going out to fly without checking the parachute.
We hope that the quality label will encourage financial service providers and fintech companies to start considering consumers as human beings. We want the requirements of the label to be set higher each year. We also want service providers to consider the ‘information behind the information’:
- The disclosure of behavior and data by others
- Services with the underlying aim of collecting data (improper application)
- Deducting data, such as transaction data from which sensitive personal data can be deduced.
We call on fintech companies to continue to explore ways to limit the amounts of data they collect and store. Think of excluding transaction data that could indicate religion, political preference or health status. Limiting the retention period of transaction data is another measure to take into consideration.
This article has also been published on privacy-web.nl.
IRMA and ‘referendum students’ win Dutch Privacy Awards
In the context of the National Privacy Conference organized by Privacy First and ECP, today the very first Dutch Privacy Awards have been awarded. These Awards offer a podium to companies and governments that consider privacy as an opportunity to positively distinguish themselves and want privacy-friendly entrepreneurship and innovation to become a benchmark. The great winner of the 2018 Dutch Privacy Awards is IRMA (I Reveal My Attributes). The students who organized the Dutch referendum about the controversial Tapping law received the incentive prize.
Winner: IRMA (I Reveal my Attributes)
IRMA (I Reveal my Attributes) is a state of the art, open source identity platform which allows users to authenticate themselves by using an app on the basis of one or several attributes related to their different roles (contextual authentication). This form of authentication does not reveal one’s identity: a one-to-one relation between the user and the service provider makes brokers redundant and allows the former to use services anonymously, without a password and with minimal attributes.
The system has been developed by the Digital Security Research Group of the Radboud University Nijmegen. Since the end of 2016, IRMA is part of the independent Dutch Privacy by Design foundation.
The Awards panel praises the academic community for developing IRMA as a general purpose privacy-by-design application intended for both the private as well as the public sector. As a means of privacy-friendly authentication, the panel regards the innovative capacity of the open source technology used, the instant deployability and the potential impact on society of IRMA as great assets. That is why the panel unanimously chose IRMA as the winner of the 2018 Dutch Privacy Awards.
Winners: ‘Tapping law students’
On the initiative of five University of Amsterdam students, a national referendum about the new and controversial Dutch Intelligence and Security Services Act (‘Tapping law’) will be held on 21 March 2018. Regardless of the outcome of the referendum, one of its results will be a heightened awareness of and a more critical stand towards privacy issues among the Dutch. This fact alone was sufficient ground for the panel to unanimously reward the students with a Dutch Privacy Award (incentive prize).
There are four categories in which applicants are awarded:
1. the category of Consumer solutions (from companies for consumers)
2. the category of Business solutions (within a company or business-to-business)
3. the category of Public services (public authorities to citizens)
4. The incentive prize for a ground breaking technology or person.
Out of the various entries, the independent expert panel chose the following nominees per category:
|Consumer solutions:||Business solutions:||Public services:|
|IRMA (I Reveal My Attributes)||TrustTester||Youth Privacy Implementation Plan (municipality of Amsterdam)|
|Schluss||Personal Health Train|
During the National Privacy Conference the nominees have presented their projects to the audience in Award pitches. Thereafter, the Awards were handed out. Click HERE for the entire Award panel report (pdf in Dutch), which includes participation criteria and explanatory notes on all the nominees and winners.
From left to right: Paul Korremans (panel member), Luca van der Kamp (‘referendum student’), Esther Bloemen (Personal Health Train), Nina Boelsums (‘referendum student’), Bas Filippini (panel chairman), Bart Jacobs (IRMA), Arjan van Diemen (TrustTester), Marie-José Hoefmans (Schluss) and Wilmar Hendriks (Youth Privacy Implementation Plan (municipality of Amsterdam). Photo: Maarten Tromp.
National Privacy Conference
The National Privacy Conference is an initiative of ECP (Dutch Platform for the Information Society) and Privacy First. From now on, the conference will bring together once a year Dutch industry, public authorities, the academic community and civil society with the aim to build a privacy-friendly information society. The mission of both the National Privacy Conference and Privacy First is to turn the Netherlands into a guiding nation in the field of privacy. To this end, privacy-by-design is key.
The speakers during the 2018 National Privacy Conference were, in successive order:
Aleid Wolfsen, chairman of the Dutch Data Protection Authority,
Gerrit-Jan Zwenne, professor of Law and the Information Society (University of Leiden),
Jaap-Henk Hoepman, associate professor Privacy by Design (Radboud University Nijmegen),
Ulco van de Pol, chairman of the Amsterdam Data Protection Commission,
Tim Toornvliet, Netherlands ICT,
Lennart Huizing, Privacy Company.
Aleid Wolfsen, chairman of the Dutch Data Protection Authority. Photo: Maarten Tromp.
Panel of the Dutch Privacy Awards
The independent expert Award panel consists of privacy experts from different fields:
• Bas Filippini, founder and chairman of Privacy First (panel chairman)
• Paul Korremans, data protection & security professional at Comfort Information Architects
• Marie-José Bonthuis, owner of IT’s Privacy
• Bart van der Sloot, senior researcher at Tilburg University
• Marjolein Lanzing, PhD Philosophy & Ethics, Eindhoven University of Technology.
In order to make sure that the award process is run objectively, the panel members may not judge on any entry of his or her own organization.
Privacy First organized this first edition of the Dutch Privacy Awards in collaboration with ECP, with the support of the Democracy & Media Foundation and the Adessium Foundation. Would you like to become a partner of the Dutch Privacy Awards? Then please contact Privacy First!
Since 2013, the Dutch Association of General Practitioners has, in an essential civil case, been litigating against the private successor of the Dutch Electronic Health Record (Elektronisch Patiëntendossier, EPD): the National Switch Point (Landelijk Schakelpunt, LSP). At the end of last week, the Dutch Supreme Court decided that, for the time being, the LSP is not in violation of current privacy law. However, the Supreme Court has laid down in its judgment that the LSP will soon have to comply with the legislative requirement of privacy-by-design. This constitutes an important precedent and raises the bar with a view to the future.
Private relaunch of EPD: National Switch Point
In April 2011, the Dutch Senate unanimously rejected the EPD, primarily on account of privacy objections. However, almost directly afterwards, various market participants (among which health insurance companies) made sure there was a relaunch of the same EPD in private form: the LSP, intended for the large-scale, central exchange of medical data. Since then, the LSP has been introduced nationally and many practitioners have aligned themselves with it, oftentimes under pressure of health insurers. Millions of people in the Netherlands have given their ‘consent’ to the exchange of their medical records via the LSP. However, this ‘consent’ is so broad and general, it’s virtually impossible to deem it lawful. This was one of the main objections the court case of the Association of General Practitioners against the LSP revolved around. Other objections against the LSP are related to the fact that its architecture is inherently insecure and in breach of privacy. Through the LSP, every connected medical record is accessible for thousands of health care providers. This is in violation of the right to privacy of patients and the medical confidentiality of treating physicians. What’s more, there is no privacy-by-design, for example through end-to-end encryption. The LSP is basically as leaky as a sieve, which means that it’s ideal for function creep and possible abuse by malicious actors.
Specific Consent Campaign
Over the last couple of years, Privacy First has repeatedly raised the alarm about this in the media. We have brought the issue to the attention even of the United Nations Human Rights Council. In April 2014, a large scale Internet campaign was launched on the initiative of Privacy First and the Dutch Platform for the Protection of Civil Rights (Platform Bescherming Burgerrechten) in order to retain and enhance the right to medical confidentiality: www.SpecifiekeToestemming.nl. Ever since, this campaign is being supported by numerous civil organizations, healthcare providers and scholars. The essence of the campaign is that specific consent should (again) become the leading principle when it comes to the exchange of medical data. In case of specific consent, prior to sharing medical data, clients have to be able to decide whether or not, and if so, which data to share with which healthcare providers and for which purposes. This minimizes risks and enables patients to control the exchange of their medical data. This is in contrast to the generic consent that applies to the LSP. In the case of generic consent, it is unforeseeable who can access, use and exchange someone’s medical data. In this respect, generic consent is in contravention of two classic privacy principles: the purpose limitation principle and the right to free, prior and fully informed consent for the processing of personal data.
Privacy by design
Courtesy also of the pressure exerted by our campaign SpecifiekeToestemming.nl, the Dutch legislative proposal Clients’ Rights in relation to the processing of data in healthcare (legislative proposal 33509), was strenghtened by the House of Representatives in 2014 and was adopted by the Senate in 2016 as a result of two crucial motions: 1) the motion Bredenoord (D66) about the further elaboration of data-protection-by-design as the starting point for the electronic processing of medical data and 2) the motion Teunissen (Party for the Animals) related to keeping medical records accessible on a decentral (instead of a central) level. Under the new law, specific (‘specified’) consent is obligatory. This should now be implemented in all existing and future systems for the exchange of medical data, including the LSP. Moreover, privacy-by-design will become an inexorable legal duty under the new European General Protection Data Regulation (GDPR), that is to say, privacy and data protection should be incorporated in all relevant hardware and software from the very first design. In this context, there have been several developments on the Dutch market in recent years, all of which indicate that both specific consent as well as privacy-by-design are indeed becoming standards in new systems. A prime example of this in a medical context is Whitebox Systems, which won a Dutch National Privacy Innovation Award in 2015 already.
Court case of Association of General Practitioners
Since March 2013, the Dutch Association of General Practitioners (Vereniging Praktijkhoudende Huisartsen, VPH) has been litigating in a large-scale civil case against the private administrator of the LSP: the Association of Healthcare Providers for Healthcare Communication (Vereniging van zorgaanbieders voor zorgcommunicatie, VZVZ). Following unsatisfactory rulings by the district court of Utrecht and the Arnhem Court of Appeal, VPH appealed before the Dutch Supreme Court at the end of 2016. Since then, this case has, on the recommendation of Privacy First, received pro bono support from law firm Houthoff Buruma. As amicus curiae, Privacy First and the Platform for the Protection of Civil Rights filed a letter (PDF) with the Supreme Court in support of the general practitioners and in line with our joint campaign SpecifiekeToestemming.nl. In her conclusion, the Advocate general of the Supreme Court referred extensively to the amicus curiae letter. On 1 December 2016, the Supreme Court finally came up with its ruling. Regrettably, the Supreme Court by and large agreed with the line of reasoning of the Arnhem Court of Appeal. Privacy First cannot help thinking that the LSP (even before the Supreme Court) is apparently too big too fail: by now this faulty system has grown to the extend that no one dares to declare it unlawful. There is, however, an important positive note, which can be found in the final consideration of the Supreme Court:
‘‘[The Court has] acknowledged that the healthcare infrastructure can be designed in such a way that a clearer distinction can be made between (sorts of) data and (categories of) healthcare providers and, particularly, in such a way that the exchange of data on the basis of consent can beforehand be limited to cases of urgency. The Court takes the view that such infrastructure would be better in line with the principles of the Privacy Directive and the Personal Data Protection Act, but that it could not have been demanded from VZVZ at the time of the contested ruling. According to the Court, VZVZ can be expected, however, to alter its system offering greater freedom of choice, as soon as this is technically possible and feasible.
These considerations are not incomprehensible. It is worthwhile noting that, considering (...) the regulatory changes and VZVZ’s ambitions in relation to the system (...), privacy by design and privacy by default as explicit points of departure (art. 25, paragraphs 1 and 2 General Data Protection Regulation), is what the Court can reasonably expect from VZVZ.’' (5.4.4)
Just like the Arnhem Court of Appeal, the Supreme Court clearly homes in on the implementation of specific consent and privacy-by-design when it comes to the LSP. The Supreme Court thereby creates a positive precedent which will set the scene for the future, also in a broader sense. Privacy First will continue to actively follow the developments in this case and, if necessary, will not hesitate to bring certain aspects to the attention of the courts once more.
HERE you find the amicus curiae letter written by Privacy First and the Dutch Platform for the Protection of Civil Rights (pdf in Dutch).
Comments from the Dutch Association of General Practitioners: http://www.vphuisartsen.nl/nieuws/cassatieberoep-vphuisartsen-verloren-toch-winst/
Comments from SpecifiekeToestemming.nl: http://specifieketoestemming.nl/werk-aan-de-winkel-na-teleurstellend-vonnis-over-lsp/.